Phone System Features

TrueVoIP offers over 40 user features – most of them included

Standard Features – included with every plan

  • *Call waiting
  • Caller ID w/name
  • Call hold
  • Call park
  • Transfer
  • *Group paging
  • *Intercom
  • Basic reporting (CDR)
  • *Attendant Console
  • e911
  • *Unlimited US & Canada
  • Local phone number
  • Hunt/ring groups
  • *Voicemail
  • *Voicemail-to-email
  • *Call forwarding
  • Busy lamp field
  • Office Manager portal
  • *User portal
  • *Simultaneous ring
  • Do not disturb (DND)
  • Auto attendant/IVR
  • Time of day routing
  • *Basic conference
  • Music on hold
  • *Mobile app
  • *Web phone
  • + more

*Feature may not be included on limited/basic users

Call Center Features 

  • Listen
  • Whisper
  • Barge
  • Advanced call queues
  • Enhanced agent reports
  • Live call statistics
  • Enhanced wallboard

Add On Features and Options

  • eFax
  • Fax to email
  • SMS texting
  • Toll-Free phone numbers
  • International phone numbers
  • Call recording (per user)
  • Voicemail transcription

Traditional Phones vs TrueVoIP Comparison