Your phone system.
Native inside Teams.
TrueVoIP calling — with all its features, your business number, and your dial plan — working directly from the Microsoft Teams app your team already lives in. No switching apps. No new softphone. No extra setup for users.
Available as an add-on for existing TrueVoIP customers.
Microsoft Teams
TrueVoIP Calls
(816) 555-0142
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Call
TrueVoIP calling natively in Teams
Presence sync — status always accurate
SMS, voicemail, hold, park & transfer
Runs on Microsoft Azure — enterprise security
What is TrueVoIP + Microsoft Teams
One place to work.
One place to call.
If your team runs on Microsoft Teams, they’re already switching between it and their desk phone or softphone dozens of times a day. TrueVoIP + Microsoft Teams eliminates that friction entirely — by connecting your TrueVoIP phone system directly into Teams as a native calling endpoint.
Users make and receive TrueVoIP calls, send and receive SMS messages, and get voicemail notifications — all from inside Teams on desktop, browser, or mobile. Your TrueVoIP features, your business numbers, and your call routing all follow them in.
Users make and receive TrueVoIP calls, send and receive SMS messages, and get voicemail notifications — all from inside Teams on desktop, browser, or mobile. Your TrueVoIP features, your business numbers, and your call routing all follow them in.
What you’ll need
Already in Teams all day
Stop bouncing between apps. Your phone is where you already work.
Works on any device
Teams desktop, browser, or mobile — TrueVoIP calls work on all of them.
Nothing changes for IT
Your TrueVoIP routing, call recording, and admin tools are unchanged.
Automated provisioning
Add the integration and users are set up automatically — no per-user configuration.
Getting Started
Up and running in three steps.
From activation to first call, the entire setup is automated. No complex IT project required.
1
Connect Your Accounts
Link your TrueVoIP account to your Microsoft 365 tenant through the TrueVoIP portal.
Automated provisioning
2
Add Users
Assign the integration to any TrueVoIP user — the TrueVoIP app appears automatically in their Teams sidebar.
Per-user activation
3
Start Calling
Users open Teams and find their TrueVoIP dial pad ready to go — same number, same features, same everything.
Fully Native Teams experience
Business Impact
Real results for real businesses.
TrueVoIP CCaaS is built to improve outcomes across every part of your contact center operation.
Native TrueVoIP Calling
Make and receive TrueVoIP calls directly from the Teams dial pad. Your DID, extension, and call routing work exactly as they do on any other TrueVoIP endpoint.
Presence Sync
When you’re on a TrueVoIP call, your Teams status automatically updates to “On a Call” — so colleagues always know your real availability without any manual updates.
Presence Pause
In a Teams meeting or deep in focused work? Enable Presence Pause to stop TrueVoIP calls from ringing through to Teams — without logging out or changing your desk phone.
Hold, Transfer & Park
All standard TrueVoIP in-call features — hold, transfer, and call park — are fully available inside Teams. Your call handling workflows are unchanged.
Voicemail Notifications
New voicemail alerts appear as notifications inside Teams via the TrueVoIP app — no need to check a separate portal or phone to know a message is waiting.
Call Recording
Calls made through Teams route through the TrueVoIP platform like any other endpoint — so your existing call recording, monitoring, and compliance policies apply automatically.
TrueVoIP App In Microsoft Teams
A TrueVoIP app that lives
inside your Teams sidebar.
When you activate TrueVoIP + Microsoft Teams, a custom TrueVoIP app is automatically deployed into your organization’s Teams app catalog. Users don’t have to find or install anything — it appears in their sidebar, ready to use.
The app extends TrueVoIP capabilities directly into Teams, putting everything users need one click away — without ever leaving the platform they work in all day.
The app extends TrueVoIP capabilities directly into Teams, putting everything users need one click away — without ever leaving the platform they work in all day.
TrueVoIP
Business Phone – Teams App
YOUR STATUS
Available
Active
BUSINESS NUMBER
(816) 555-0142
DID
EXTENSION
Ext. 1024
TrueVoIP
VOICEMAIL
2 new messages
Unread
PRESENCE PAUSE
Off — calls routing normally
On
SMS in Microsoft Teams
Business texting
Inside Teams too.
TrueVoIP + Microsoft Teams also brings business SMS into the Teams environment. Send and receive text messages using your TrueVoIP business number — from the Teams desktop app, browser, or mobile — without ever touching a personal phone.
Who It’s For
Built for teams that live in Microsoft Teams.
If your organization has already committed to Teams as a collaboration platform, TrueVoIP + Microsoft Teams makes calling a seamless part of that environment — not a separate tool bolted on the side.
Microsoft 365 Organizations
Businesses already standardized on Microsoft 365 that want their TrueVoIP phone system integrated into the same platform — rather than managing a separate communications app.
Remote & Hybrid Teams
Distributed teams that rely on Teams for collaboration but still need a full-featured business phone system — with presence sync and consistent call handling regardless of location.
IT & Operations Teams
IT administrators who want to simplify their stack — fewer apps to manage, a single provisioning workflow, and call recording and compliance that work automatically with no extra configuration.
Frontline & Knowledge Workers
Employees who spend most of their day in Teams and shouldn’t need to learn a separate softphone. One app, one login, one place to communicate — inside and outside the organization.
Contact Us Now — We’re Ready to Help
Tell us what you’re looking for, and we’ll provide tailored recommendations, pricing options, and technical guidance to help your business move forward.